Effective Date: 12/07/2024
Business Name: Golo Guide LLC, operating as The Roast Report
Location: Midlothian, Texas, USA
1. Information We Collect
We collect the following information to provide our services:
- Personal details: Name, email, and other story-specific information provided by the customer.
- Payment information: Processed securely by Paddle (we do not store this information).
- Website analytics: Data collected via Google Analytics (e.g., IP address, browser type).
2. How We Use Your Information
We use your data to:
- Create and deliver your personalized roast story.
- Share stories on our website (only with your consent).
- Send marketing emails about new services or offers (you can opt out anytime).
- Improve website performance and user experience using Google Analytics.
3. Data Retention
We retain customer data for 1 year unless required to keep it longer by law. After this period, your information will be securely deleted.
4. Sharing Your Data
We will not sell or share your data with third parties except:
- To process payments via Paddle.
- To comply with legal obligations (e.g., court orders).
- To share stories publicly on our website with your consent.
5. Consent for Data Use
By providing your information, you consent to its use for:
- Story creation and delivery.
- Marketing communications (with an opt-out option).
- Website analytics and performance tracking.
6. Your Rights
You have the right to:
- Request access to the data we hold about you.
- Request correction or deletion of your personal data.
- Opt out of marketing communications by clicking “unsubscribe” in our emails.
7. Contact Us
For questions or concerns about your privacy, contact us at [email protected].