Effective Date: 12/07/2024
Business Name: Golo Guide LLC, operating as The Roast Report
Location: Midlothian, Texas, USA
1. Overview
By purchasing services from The Roast Report, you agree to these Terms and Conditions. Our services include creating personalized, fictional roast stories based on customer-submitted information. All stories are for entertainment purposes only.
2. Services
- Customers will provide information through checkout or a form to help us create personalized roast stories.
- Delivery Timeline:
- Initial story: Delivered within 48 hours after receiving complete customer information.
- Revision (if applicable): Delivered within 48 hours of the request.
- Stories are delivered digitally via email or through a provided website link.
3. Customer Obligations
- You are responsible for providing accurate, lawful, and appropriate information for story creation.
- By submitting information, you confirm you own or have the right to share the details provided.
- You must not submit offensive, harmful, or unlawful content.
4. Use of Stories
- Customers may use or share the stories without restrictions.
- Stories published on our website will only be shared with your consent.
5. Disclaimers
- The Roast Report provides stories that are fictional and intended solely for entertainment.
- We are not liable for any misunderstandings, offense, or issues arising from the content of the stories.
6. Refunds
- Refunds are only issued if we fail to deliver the product.
- As digital goods, our services are non-refundable once the story has been delivered.
7. Intellectual Property
- While the customer retains rights to the personalized story, The Roast Report retains the right to publish, showcase, or use the story for marketing purposes with customer consent.
8. Dispute Resolution
- For any issues or disputes, contact us at [email protected]. We will aim to resolve complaints within 7 business days.
9. Governing Law
These Terms and Conditions are governed by the laws of the State of Texas, USA.